Shipping & Delivery
At Ganga Silver, we strive to ensure a smooth, transparent, and reliable delivery experience for every customer. Please read our shipping terms carefully.
Order Processing & Dispatch
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All orders placed on Gangasilver.com are processed and dispatched within 48 hours of order confirmation, excluding weekends and public holidays.
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Personalised or made-to-order jewellery may require additional processing time, which will be clearly communicated at the time of purchase.
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If your order includes both personalised and non-personalised items, the shipment may be split, and non-personalised items may be dispatched earlier to avoid delays.
Shipping Charges
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Free Shipping is available on all domestic (India) orders above ₹449.
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Orders below this value may attract standard shipping charges, as displayed at checkout.
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International orders are subject to shipping charges, which are calculated and shown during checkout.
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Free shipping does not apply to international orders or product returns.
Tracking Information
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Once your order is dispatched, you will receive tracking details via WhatsApp, email, and SMS.
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This allows you to monitor your shipment in real time until delivery.
Partial Deliveries
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Orders containing a mix of personalised, non-personalised, or gold jewellery items may be shipped in multiple consignments, depending on product availability and processing timelines.
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In such cases, customers will be notified, and tracking details for each shipment will be shared separately.
If you have any questions regarding shipping or delivery, please feel free to reach out to us at support@gangasilver.com. We are always happy to assist.