Privacy Policy

Welcome to Gangasilver.com (“we”, “our”, “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or use Gangasilver.com, we may collect the following information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related details (processed securely via third-party gateways)

b) Order & Transaction Information

  • Products purchased

  • Order history

  • Delivery and return details

c) Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your jewellery orders

  • Communicate order updates, confirmations, and support requests

  • Improve our website, products, and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

  • Send promotional offers and updates (only if you opt in)

3. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality

  • Remember your preferences

  • Analyze traffic and improve performance

You can disable cookies in your browser settings, but some features of the website may not function properly.

4. Payment Security

All payments on Gangasilver.com are processed through secure, PCI-DSS compliant third-party payment gateways.
We do not store your debit/credit card details or CVV information.

5. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may only be shared with:

  • Trusted delivery and logistics partners

  • Payment gateway providers

  • Technology and analytics service providers

  • Government or legal authorities when required by law

All third parties are required to maintain strict confidentiality.

6. Data Protection & Security

We implement industry-standard security measures to protect your personal information against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us at the email provided below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Gangasilver.com does not knowingly collect personal information from children under 18 years of age.

10. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: support@gangasilver.com
🌐 Website: https://www.gangasilver.com

By using Gangasilver.com, you acknowledge that you have read and understood this Privacy Policy.